Spirora Innovations (“we,” “our,” or “us”) operates the Spirora platform, offering astrology and spirituality services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and mobile application (collectively referred to as the “Platform”).

1. Information We Collect
• Personal Information: This includes your name, email address, phone number, date of birth, and payment details, which you provide when registering, booking consultations, or purchasing products.
• Usage Data: Information about your interactions with our Platform, such as IP address, browser type, pages visited, and timestamps.
• Device Information: Details about the device you use to access our Platform, including hardware model and operating system.

2. How We Use Your Information
• Provide, personalize, and improve our services.
• Process transactions and send related information.
• Communicate with you, including sending updates and promotional materials.
• Monitor and analyze usage and trends to enhance user experience.
• Ensure the security and integrity of our Platform.

3. Sharing of Information
• Service Providers: Trusted third parties that assist in operating our Platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Obligations: When required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security
• We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

5. Your Data Protection Rights
• The right to access, update, or delete the information we have on you.
• The right to rectification.
• The right to object.
• The right to data portability.
• The right to withdraw consent.
• To exercise any of these rights, please contact us at contact@spirora.com.

6. Cookies and Tracking Technologies
Our Platform uses cookies and similar tracking technologies to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

7. Third-Party Services
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party services you visit.

8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

9. Disclaimer
The information and services provided on our Platform are for entertainment purposes only. They are not a substitute for professional advice or treatment from licensed professionals such as lawyers, doctors, psychiatrists, or financial advisors. We provide no guarantees, implied warranties, or assurances of any kind, and will not be responsible for any interpretation made or use by the recipient of the information and data mentioned above.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Spirora Innovations
Dotspace Business Center, TC 24/3088/2 Ushasandya Building
Kowdiar, Trivandrum 695003
Email: contact@spirora.com

By using our Platform, you consent to our Privacy Policy.